Lines open

09:00-17:30 Mon-Fri

Travel Gadget Claims

The insurance claims process can sometimes be a long-drawn-out affair. At Taurus, it’s different. That’s because we don’t just care about our business, we care about our customers. Our team of experienced claims specialists are on hand to help you every step of the way. Whether you’re a first time customer or a returning one, we aim to make your life easier.

Make a claim

How to make a claim


Prepare the required documents

Prepare the relevant supporting documents for your claim. The compulsory documents are;

  1. Insurance Policy Schedule
  2. Travel Documents
  3. Proof of Purchase/Ownership

Please be aware that we may contact you for additional documents and information, if those are required.


Submit your claim

Submit the completed claim form and required documents to us within 30 days after the occurrence of any event which may give rise to a claim.

Through the travel claims portal.

By mail
Taurus Insurance Services Ltd
Suite 2209-2217, Eurotowers
Europort road, Gibraltar
GX11 1AA

Make a claim online